Job Description:
Great documentation is a critical feature to the product experience for our end users, integration partners, and developers. OmiseGO is looking for a skilled writer with a strong technical foundation to lead the creation and evolution of our documentation. In this role, you will work closely with engineers, product managers, and other stakeholders to organize and improve existing documentation, create new content, develop our documentation processes, and improve our developer experience.
Work closely from the beginning to the end of the feature development cycle with the Product and Engineering team to understand the documentation needs of new products or features
Responsible for all external-facing documentation on the OmiseGO Developer Portal
Research to understand the goal of documentation and the intended audiences
Plan, organize, and release documentation, collaborating with the product and engineering teams as needed.
Develop new and improve existing documentation including API specifications, user guides, diagrams, and technical blog posts geared towards helping developers become successful with their integrations
Familiarize yourself with our APIs and features enough to be able to create new content
Develop our documentation style guide, processes, and tooling
Create new documentation features for the OmiseGO Developer Portal
Continuously monitor content and update when necessary to ensure accuracy and consistency
Requirements
Empathize with the developer audience and understand how important documentation is for a good developer experience
Have excellent written and verbal communication skills
Have extensive experience in writing documentation for B2B products, including API specifications
Skilled at prioritization and organization
Able to explain complex and technical concepts simply and clearly, in meaningful ways to a particular audience
Have experience with and/or have a strong interest in blockchains and crypto
Have experience with a command line, source control, HTML/CSS, and a programming language (not necessarily in a professional context)
Experience with static site generators, a plus
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