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User Experience Researcher

JustCo

Language:

英文 speak and write fluently and idiomatically

Location:

Singapore新加坡

Category:

Coworking Spaces

Position:

UX Researcher

Job type:

Full-time

Salary:

Competitive

Job Description:

 

What you will be doing:

  • Key contributor to the Innovation team, to design, conduct user research and able to translate business goals and objectives into appropriate product requirements and research artifacts.

  • Develop interview scripts, write and manage surveys, perform 1-on-1 & group interviews, and record qualitative data

  • Extensive background with end-to-end studies in a business environment ideally in building digital products

  • Establish standards and best practices that lead to improving the end-user's interactions with our products

  • Drive change by clearly communicating findings to stakeholders and integrating user research into product designs strategies and design practices

  • Support usability testing to validate designs

  • Present findings in a simple and relatable manner.

  • Work seamlessly with other teams to ensure the smooth and timely execution of various projects and communications of innovative projects

  • Contribute to internal workshops and design sprints with the goal of educating and transforming the culture towards user-centered design and development

 

Requirements

Skills and experience required:

  • Degree in social or cognitive science (e.g., psychology,sociology, anthropology) or Human-Computer Interaction or equivalent

  • 4+ years experience in applied digital product research

  • Experience in Design Thinking, Human Centered Design and Problem Identification

  • Experience with Research Operations or Participant Recruiting teams

  • Proven track record of collaborating with cross-functional groups to produce results

  • Experience engaging directly with customers

  • Proven track record of breaking down processes and identifying pain points in order to deliver business improvements

  • Experience in condensing findings into actionable insights across non-technical functions

  • Meticulous with a growth mindset to make things better each time, coupled with a positive attitude to make things happen, against all odds

  • Good team player, resourceful, independent and possess strong interpersonal skills

  • Excellent written and verbal communication skills

  • Experience working in the tech startup ecosystem is a plus